Terms and Conditions - Deep Valley Furniture

Deep Valley Furniture Company – Terms and Conditions for products purchased using our website or by telephone

Introduction

1.1 Devonshire Pine Ltd, trading as Deep Valley Furniture Company (also referred to by “us/we/our”) operates this website deepvalleyfurniture.co.uk. We are a registered company in England under registration number 2703600, VAT number GB 472 2157 58. Our registered office is at Caddsdown Industrial Park, Clovelly Road, Bideford, Devon, EX39 3DX. You can contact Us in writing via email (see Our Contact Us page) or via telephone on 01237 421900.

1.2 Terms and Conditions apply to Your purchase of any products from Us using Our Website or by telephone. We may amend these Terms and Conditions at any time to ensure that We remain compliant with relevant laws and regulations and to ensure that We are constantly improving Your experience.

1.3 All purchases made on this website are governed by these Terms and Conditions at any time although the Terms and Conditions governing any purchase will be those in effect at the date of Your order. You are advised to check prior to each order to ensure You are familiar with and understand the precise Terms and Conditions applicable to You at that time. You will need to accept these Terms and Conditions before We will accept Your order.

1.4 If You have any questions about any aspect of these Terms and Conditions, Our team will be more than happy to answer Your query. Please refer to Our Contact Us Page.

Definitions

2.1 To make Our Terms and Conditions easier to read, We have defined some of the commonly used words. If a word begins with a capital letter, this means the word has been defined. A list of these defined words is set out below.

“We”/”Our”/”Us” means Us as a company;
“Product(s)” means the products or services which are available for purchase and described on Our Website;
“Terms and Conditions” means Our terms and conditions of sale which You can access via Our Website;
“Website” means www.deepvalleyfurniture.co.uk and no other site.

“Working Day” means any day Our staff are at work, currently Tuesday to Saturday.
“You”/”Your” means You as Our customer.

Placing an order

3.1 Here We set out how a contract is formed between You and Us.

3.2 You may choose to purchase Products from Us by placing an order using Our Website or calling Our retail store on 01237 421900. You must be 18 years or over to place an order and, if ordering on behalf of someone else, be authorised to do so.

3.3 You are responsible for ensuring the information about yourself provided to Us is correct, namely Your name, email and delivery addresses for the Products ordered, otherwise confirmation and delivery of Your order may not be possible.

3.4 No order has been accepted by Us until We have received payment from You and have sent You an order confirmation. A contract will be formed when We accept Your order in accordance with this paragraph but You will have the right of cancellation in accordance with section 12 of these Terms and Conditions.

3.5 We will email You as soon as possible a copy of Your order confirmation, detailing Your order number, products ordered, Your payment and personal details.

3.6 We will contact You if Your order has not been accepted. This will usually be for one of the following reasons:

The Product(s) are unavailable or discontinued;
We have been unable to authorise Your payment;
We are unable to sell or deliver the products to You;
We suspect an error in Your order (i.e., quantity);
There has been a genuine mistake with price or description of the Product(s).

Product Information

4.1 We and Our suppliers have a policy of continuous product development and therefore reserve the right to change specification of any Products without prior notice in relation to future sales. This may include alterations in size, finish or detailing on individual items. It follows therefore that at any given time, Products may differ slightly from those advertised on Our Website or viewed in store.

4.2 All wooden furniture We offer is made from natural wood meaning appearances may vary. Some woods will change colour (mellow) with age and other environmental factors including sunlight. As part of the manufacturing of natural wood products, it is common practice to use wood filler in certain areas and veneers in order to prevent movement and warping.

4.3 Some Product(s) may be manufactured using degrees of distressing as part of the general design of the Product. This is an intended process to allow each piece to be completely individual. Knotty or grainy woods may have been deliberately selected. Distressing may include wood splits, wood filling, knots, scratch marks, rubbing and antiquing. This does not affect Your statutory rights. If You believe the condition of the Product(s) delivered to be faulty or not as described, then please read Section 13 below or contact Us on 01237 421900.

4.4 Any photograph or drawing is produced as a representation of the Product. Consequently, some Products may vary from those shown on Our website or displayed in-store.
Although We work hard to display a true representation of the finishes and colours of the Products on Our website, We cannot guarantee the exact accuracy of the finishes and colours as recreated by Your mobile phone, tablet, desktop monitor or laptop screen, or similarly, on paper using Your printer.

4.5 Most of Our Product(s) do not require home assembly apart from fitting of handles or knobs. For items requiring more significant home assembly, We offer a Premium Delivery service where all items are unpacked, assembled and packaging removed for recycling. Premium Delivery also includes the unpacking of items which do not require any assembly. Unless You select Premium Delivery Service, Our delivery team do not unbox or assemble Your Products. Premium Delivery needs to be selected at time of order as Our delivery team operates on a busy schedule for the benefit of all customers and We must ensure sufficient time is allowed at each delivery to fulfil the service requested by each customer.

4.6 Certain hardwood furniture such as oak or ash, may require treating with wax to maintain appearance and condition. Our Care Guide provides advice and support on how to maintain Your furniture in good condition. Failure to treat Your furniture as described could result in problems that will not be covered in Your warranty. This does not affect Your statutory rights and as such if You believe the condition of Your items is unacceptable then please contact us.

4.7 Please be aware You are purchasing natural timber Products where slight timber movement during shipping is possible. Climate changes during shipping can cause slight swelling of the timber possibly resulting in doors or drawers becoming stiff to open or close. This will usually rectify itself within a week after the timber adjusts to its new heated environment. If You experience this issue, You may wish to advise Us and if the situation doesn’t improve after a time, We will agree the best remedy with You.

4.8 For similar reasons as mentioned in 4.7, bolts or screws used to fasten components or panels of a Product together may require checking and tightening a few weeks after delivery. Typical cases may, but not exclusively, include:

Legs fitted to dining tables and some chairs;
Handles and knobs fitted to doors and drawers;
Siderails on wooden bed frames;
Headboards fitted to divan beds.

4.9 For further information, Our Care Guide provides details on how to best care for Our Products.

4.10 Our Products are imported from various suppliers each with their own shipping lead times and sometimes minimum order quantities. For these reasons, We cannot supply bespoke manufactured items or spare parts that are not to replace faulty parts.

4.11 All measurements specified by Us are approximate. We will not accept any liability for costs incurred by You as a result of incorrect or incomplete measurements, information supplied by You, or minor alterations introduced by the manufacturer. Please email or telephone Us before placing Your order if a small change in size may deem the item unsuitable for You.

Products described as ‘Clearance’

5.1 Our Website contains a section specifically marked “Clearance”. Products purchased from this section may be from discontinued ranges, end of line products or clearance products which have had their packaging removed. These items are new and have not previously been sold, delivered and returned from other customers.

5.2 Clearance Product(s) advertised on Our Website may represent stock available from Our warehouse or highlight a specific (one-off) Product displayed in Our retail store.

Products described as ‘Second’

6.1 Our Website may contain products highlighted as “second”. These products are advertised at reduced prices because they are deemed by Us to fall below the reasonably expected quality of a new equivalent for any or a combination of reasons.

6.2 Any products shown on Our Website may represent single or multiple other similar products available to view in Our showroom.

6.3 Each item bears a brief summary of any identified defects. Sometimes these defects may not be clearly visible in a photograph.

6.4 For the reason given in 6.3, and as it is essential for customers to approve the product at close quarters before purchase, products described as ‘second’ cannot be purchased online.

6.5 Seconds may be temporarily ‘reserved’, without commitment, until the end of the next working day by contacting Our sales team, allowing time for You to visit Our showroom to inspect the product.

6.6 We ask all purchasing customers to thoroughly inspect each item in terms of condition, colour, suitability, dimensions and, in case of delivery, access limitations.

6.7 All seconds are subject to availability at any particular time. By their nature, We are unable to predict when further stocks of a particular item may be available.

Prices

7.1 The price of the Product(s) is as provided to You on Our Website or by Our sales team by telephone at the time You place or submit Your order. All prices are in Pounds Sterling, include VAT, where appropriate, at the prevailing rate and are subject to any promotional offer or discount.

7.2 The prices shown on Our Website are for online purchases and promotions only and are not transferable to sales through other means.

7.3 We take every reasonable care to ensure that the Product price advised to You is correct. It is possible, despite Our best efforts, that a price may be incorrect. If We accept and process Your order where a pricing error is obvious and unmistakable and could reasonably have been recognised by You as an error, We reserve the right to end Our contract with You, refund You any sums paid and if Products have been delivered, require the return of them from You.

Payment

8.1 You can pay by credit or debit card at the time of Your order. The price of any Product is the price in place at the date and time of Your order. You undertake that all details You provide to Us for the purpose of purchasing Products offered by Us on Our Website will be correct; that the credit or debit card which You use is Your own and that there are sufficient funds or credit facilities to cover the total order value. We reserve the right to obtain validation of Your credit or debit card details before accepting Your order.

8.2 We do not currently offer any form of payment by consumer finance.

8.3 We require payment in full at time of order.

Finance

9.1 We do not currently offer a method of payment using finance. Details of any new schemes will appear here.

Delivery

10.1 Please check the measurements and delivery access to Your home. It is important to check the measurements of Your Products by studying the dimensions quoted on Our Website or by calling Our sales team. Please ensure there is adequate doorway and stair access including any turns along the access route and that the Product(s) will fit as intended. We cannot accept any liability for any extra costs incurred by You as a result of incomplete or incorrect measurements supplied by You.

10.2 Please check the route from Our delivery vehicle to Your room of choice is safe and free from potential problems or hazards. As Our delivery team are not likely to have visited Your home and cannot advise whether Your Products will fit, We ask that You take reasonable steps to ensure the Products can be successfully delivered to You, this includes making sure Our delivery vehicle can park reasonably close to Your home. Also check door or ceiling heights and turns in hallways and stairs that may cause difficulties during Your delivery. We deliver using a large van (Luton style) so please ensure Your property is accessible for this type of vehicle. If You have any concerns, please contact Us prior to delivery.

10.3 It is helpful if You can be home to accept Your delivery, because You are best placed to do so. If You cannot be available, We ask there to be someone aged 18 or over present to take responsibility for the delivery on Your behalf.

10.4 Please take reasonable steps to remove any internal or external trip hazards, furniture, ornaments, wall fittings or cables that may obstruct the route to Your room of choice. We cannot be held responsible for any damage to these items if they are not removed, You should take care to ensure the route is safe and accessible before the delivery team arrive. Please note Our delivery team are not allowed to remove their safety shoes when delivering Your order, therefore, We recommend You take steps to cover floors and carpets if necessary but avoid creating trip hazards in the process. We cannot be liable for failure to deliver due to inaccessibility issues, or for damage or marks caused to Your property, internally or externally, as a result of Our delivery team’s reasonable attempt to fulfil Your delivery as You intended.

10.5 We are only able to deliver to addresses in the south-west of England, that is most of Devon, mid and east Cornwall and west Somerset. A more precise list of postcode areas is detailed on Our delivery page. Our checkout process will only accept postcodes areas included in this list.

10.6 The majority of Our products are held in stock and can be delivered to You within 21 days. Certain items such as re-coloured painted products, divan beds and sofas will most likely need to be delivered based upon a longer lead time from Our supplier. We will advise of any longer lead times at time of ordering.

10.7 Your order confirmation will detail the products You have ordered. We will contact You separately to discuss potential delivery dates. Although We endeavour to offer flexible delivery dates convenient to you, Our delivery diary is subject to availability.

10.8 Any subsequent changes made to Your order might impact the delivery date. If We are unable to deliver Your entire order on the same day, We will deliver Your order in instalments. We will not charge for the follow up delivery of an item which has been out of stock. However, We will charge for each follow up delivery if You request items to be delivered in instalments.

10.9 If We are not able to complete the delivery at the pre-arranged time due to factors under Your control (e.g., the Products do not fit), We may still charge You a delivery fee equivalent to Our Standard Delivery rate to contribute to Our direct costs. Another delivery date will need to be agreed with Us for which a Standard or Premium delivery fee will be charged.

10.10 We will not be held liable for any loss or damage, consequential or otherwise, suffered by You as a result of any reasonable delay in Our ability to deliver due to unforeseen circumstances.

10.11 In the rare event that there is an issue with Your Product(s) on arrival, please notify Us as soon as possible. Our sales and delivery teams will work to resolve the matter as quickly as We can. You will normally be contacted by the end of the next working day. We ask that You do not return goods to Our store as the solution to the issue may mean this is not necessary. In order that We can better understand the nature of the issue, We may ask You to provide Us with photographs of the damage or fault. Rest assured, nothing written in this paragraph affects Your statutory rights.

10.12 If You choose to have Your Products delivered to a third-party carrier, We will not accept any responsibility or liability for any damage to Your Products once We have left them with or for the third party. Any forwarding delivery is at Your risk.

10.13 You own the Product once We have received payment in full and have delivered it to You or Your third-party carrier.

10.14 Please note that We cannot facilitate the removal of any of Your Product packaging unless You have chosen Premium Delivery.

Collection

11.1 Please check the measurements before ordering Product(s) for later collection. It is important to check the measurements of Your Products by studying the dimensions quoted on Our Website or by calling Our sales team. We cannot accept any liability for any extra costs incurred by You as a result of incomplete or incorrect measurements supplied by You.

11.2 The majority of Our products are held in stock and can be made available for collection very quickly. Our website will indicate if stock of a particular Product is available.

11.3 Products for collection may be ordered via Our website in the usual way and by selecting collection on the delivery screen.

11.4 After Your order and payment process has been completed, We require sufficient time to process and pick Your order. Please do not attempt collection from Us until after We have notified You (by telephone or email) to advise Your Product(s) are ready.

11.5 Notifications that Your collection is ready are sent by Our team during normal Working Days, so this could potentially take up to three days to arrive.

11.6 Once You have received Your notification, You may collect Your Products anytime 9.30am-5.00pm, Tuesday-Saturday to suit you. Please firstly report to Our sales desk then bring Your vehicle to Our retail loading bay marked ‘Collection Point’.

11.7 Before setting off, please consider the size of the items You are collecting. Ensure the vehicle has adequate space and access through hatchback, boot or rear doors etc. Please remember, most Products will be securely packaged and thus will be larger than the actual item dimensions. If You are in any doubt, please call Our team for advice.

11.8 We do not recommend forcing any Products into tight spaces in cars and small vans. For example, the guarantee on a mattress which has been bent or distorted by Our customer to fit into a vehicle will be invalidated.

11.9 Customers who are planning to collect multiple items in larger vehicles are advised to bring securing straps to ensure the load does not suffer damage during transport.

11.10 Our team will provide reasonable assistance to You in the act of loading Your order into Your vehicle, providing the vehicle is safe and clean to work in and that the process of loading is physically safe.

11.11 We will not accept any responsibility or liability for any damage to Your vehicle or Products once they are handed over to You.

11.12 If as a result of Your collection not being possible due vehicle limitations, We will offer You a delivery service as described in Section 10, for which a charge will made.

11.13 We will not be held liable for any loss or damage, consequential or otherwise, suffered by You as a result of any reasonable delay in Our ability to provide Products due to unforeseen circumstances.

11.14 In the rare event that there is an issue with Your Product(s) when You get them home, please notify Us as soon as possible. Our sales team will work to resolve the matter as quickly as We can. You will normally be contacted by the end of the next working day. We ask that You do not return goods to Our store as the solution to the issue may mean this is not necessary. In order that We can better understand the nature of the issue, We may ask You to provide Us with photographs of the damage or fault. Rest assured, nothing written in this paragraph affects Your statutory rights.

11.15 If You choose to have Your Products collected by a third-party carrier, We will not accept any responsibility or liability for any damage to Your Products once We have made them available to the third party. Any forwarding delivery to You is at Your risk.

11.16 You own the Product once We have received payment in full and have made it available to You or Your third-party carrier.

Cancellation

12.1 You can cancel Your order free of charge if You give Us at least two full Working Days’ notice before Your delivery date. Paragraph 12.4 details some exceptions.

12.2 If You cancel Your order less than two full Working Days before Your delivery date, or on the date of delivery, or at the time of delivery (for instance, if items do not fit), any items returned will be subject to a 15% re-stocking fee to cover Our costs.

12.3 If You are a consumer (ie, not buying Product(s) in the course of Your business or profession), then You have the right to cancel Your order within 14 days after delivery of all the Products on Your order without needing to give any reason. These 14 days are referred to as the ‘cancellation period’.

12.4 If Your order contains certain items that are made to order including mattresses, divan beds, headboards, armchairs, sofas and some sofa beds, or a recolour paint option for a furniture item, then free cancellation of Your order may depend on the current status of Your order with Our supplier. If any Products are reasonably considered as made to order specifically for You, then the 14 days ‘cancellation period’ does not apply.

12.5 The cancellation period will expire after 14 days from the delivery date, to You or Your third-party carrier, which is deemed to be day one. Beyond day 14, We do not accept returns of any Products purchased unless faulty or not as described.

12.6 To exercise Your right of cancellation, You must contact Us within the 14-day cancellation period, notifying of Your intention to return the Product(s).

12.7 If You have received the Products relating to the order You wish to cancel, You must return these Products to Us within 14 days from the date of Your cancellation. We ask that You try to return Your products to Us in or with their original packaging to protect the Products while they travel back to Us. If You wish to use Your own packaging, please ensure this provides adequate protection for the Products. If We deem that Your packaging is not appropriate for transit, We may accept the Products and make a reasonable deduction where the inappropriate packaging or unreasonable handling has diminished the value of the Products. Nothing in this paragraph affects Your statutory rights.

12.8 In instances where You wish to cancel and return an order because You have changed Your mind, You must bear the direct cost of returning any Products to Us. Returns may be transported safely by either of these methods:

You provide the means to return the Products to Us at Deep Valley Furniture Company, Caddsdown Industrial Park, Clovelly Road, Bideford, Devon EX39 3DX, or
You ask Us to collect the fully repackaged Products from Your address. You must agree to pay Our collection fee which will be equivalent to the Standard Delivery charge for Your area, plus restocking fee of 15%, up to maximum £150, of the value You paid for the Products being returned.

12.9 To meet the cancellation period deadline, it is sufficient for You to send Your notice of cancellation before the cancellation period has expired. If You send Us a notice of cancellation by post and/or return the Product to us, We strongly advise You keep some form of proof of postage.

12.10 If You decide to cancel Your order, We will reimburse You for all payments which We have received from You in relation to Your order, including the cost of delivery, less any charges and fees referred to in 11.8.2 above.

12.11 We may make a deduction from the reimbursement for loss in value of the Products supplied up to the total price of the Product, if the loss is the result of damage caused whilst the Product was under Your care.

12.12 We will make the reimbursement without undue delay and no later than: 7 days after We receive back the Products from you; or if no Products were supplied to You, 7 days after the day on which We are informed about Your decision to cancel the order.

12.13 We will make the reimbursement using the same means of payment as You used for the initial transaction, unless that payment was made in cash, in which case, Our reimbursement to You will require a valid bank debit card in Your name. You will not incur any fees as a result of the reimbursement. We will withhold reimbursement until We have received the Products back.

Your rights where We deliver faulty Products

13.1 By law, We are required to supply Products which are as described by Us, fit for purpose and of satisfactory quality.

13.2 If You are not happy with the Your Product(s), please contact Us using the details on Our Contact Us page, to discuss a resolution, which may be an adjustment or repair, a replacement Product, an allowance or refund. We may firstly ask You to provide certain information about the Product or its environment to enable Our investigation and ensure a prompt and effective resolution.

13.3 If a replacement is found to be the optimum resolution, We are content for You to use the original Product until We have delivered the replacement. We ask You continue to take reasonable care of the original Product while it remains with You.

13.4 Any refunds made to You in respect of faulty Products will be subject to Us collecting the Products from You at Our cost. We will agree a date and approximate time to collect any faulty Products. Please contact Us first if You would like to return Your products using an alternative return method.

13.5 For more detailed information on Your consumer rights and what You should expect from Us, You may like to visit the Citizens Advice website citizensadvice.org.uk

Guarantees

14.1 This section applies in addition to Your statutory consumer rights in relation to faulty or not as described Products. These rights are not affected by Our guarantee.

14.2 The guarantor is Devonshire Pine Ltd, trading as Deep Valley Furniture Company. Our postal address is Deep Valley Furniture Company, Caddsdown Industrial Park, Clovelly Road, Bideford, Devon EX39 3DX. Telephone 01237 421900.

Standard Guarantee

14.3 We guarantee all Products against faulty workmanship and/or faulty materials for a period of 12 months from the actual date of delivery. In all cases, We reserve the right to inspect the Product and verify the fault.

Manufacturer Guarantees

14.4 Where a manufacturer of Our Products offers a longer guarantee, this will exclusively be limited to manufacturing faults and will not cover accidental damage. Each manufacturer will have set out specific requirements for the extended guarantee to remain effective. For example, mattress manufacturers require a mattress protector to have been used since original purchase date.

Guarantee Conditions

14.5 You will only be entitled to claim under these Guarantees if:

You were the original purchaser of the Product from Us;
You can provide proof of purchase for the relevant Product;
The Product was used for normal household/domestic purposes only;
The Product has remained in the UK for the duration of ownership;
None of the exclusions listed below apply to Your claim.

Guarantee Exclusions

14.6 A Guarantee claim will be invalidated if any of the following apply:

The Product displays signs typical of usual wear and tear;
The Product shows signs of misuse (accidental or deliberate);
There has been a failure to properly maintain the Product;
The Product has been used for commercial use;
The Product was purchased from Us as a second, and that Your basis for the claim was described at time of purchase;
The Product has been modified, altered or repaired by anyone other than Us or at Our specific instruction;
The structure of the Product has been subject to adverse moisture or is used in a non-domestic environment; or
The Product was used and/or kept in an unsanitary surrounding or is in an unsanitary condition.

14.7 Our Guarantees do not cover wear and tear, neglect, abuse or misuse of Your Products (including failure to follow any Product care instructions), loss or damage including rusting or corrosion due to unreasonable exposure to water, sunlight, heat, infestation of boring insects, accidental damage due to fire, smoke, explosion, lightning, sunlight, animals, theft or damage caused by a third party or acts of God.

Making a claim

14.8 Customers should retain their Order Confirmation or Invoice as proof of purchase, especially in the case of extended Manufacturer Guarantees.

14.9 We are confident You will be happy with Your new Products, but in the unlikely event that You believe there to be a fault with Your Product, please call Us on 01237 421900 and speak with one of Our team.

14.10 Should You agree, We will arrange to repair a defective Product free of charge. We reserve the right to offer a full refund if a repair is not acceptable. If a repair is not possible or practical, We will offer You, at Our discretion, a replacement or a full refund. Should a replacement be no longer available or circumstances determined by Us make a replacement impractical, it may be replaced with an item or part that closely matches it. We reserve the right to enlist the assistance of a third-party furniture specialist to inspect and, if You agree, to repair Your furniture.

14.11 If a refund is to be given under the terms of either guarantee, We reserve the right to deduct from the refund a reasonable amount in line with the amount of use You have had from the Product, prior to reporting the fault.

Privacy and Confidentiality

15.1 Devonshire Pine Ltd is a registered Data Controller in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 and is responsible for any personal information You may provide to Us. Information You provide to Us remains confidential. We are committed to protecting Your privacy. We will only use the information that We collect about You in accordance with the applicable data protection legislation and Our Privacy Policy available on Our website. Please note that when You agreed to these Terms and Conditions, We shall consider that You have also read and understood Our Privacy Policy in its entirety.

General Terms

16.1 In purchasing a Product, You represent and agree that You are buying a Product solely for Your personal use and not for business reasons (for example resale or commercial distribution).

16.2 These Terms and Conditions are only available in English and no other languages will apply to these Terms and Conditions.

16.3 Under these Terms and Conditions, You may not transfer any of Your rights to any other person. Only You and Us, and no other person, have any rights under these Terms and Conditions.

16.4 We may transfer any of Our rights to any person or ask any person to fulfil any aspect of them so long as the performance of these Terms and Conditions is not affected.

16.5 You may not use Our trademarks or intellectual property without Our prior written consent. Any other use of the content and material contained within Our website is strictly prohibited and You agree not to assist any third party to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such content and material.

16.6 If You are a consumer, then nothing in these Terms and Conditions will affect Your statutory rights.

16.7 If any of these Terms or Conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the remainder of these Terms and Conditions shall remain in full force and effect.

16.8 The laws of England and Wales apply to these Terms and Conditions and any dispute between You and Us and You hereby agree to the non-exclusive jurisdiction of the Courts of England and Wales. These Terms and Conditions together with Your order form set out the whole of Our agreement relating to the supply of Products to You by Us.

Last Updated 25th April 2025